FAQ

Do you offer extra discounts on large quantities? +

Please note that buying 50-100 different items in multi-case quantities, is a rather normal practice with many of our customers, while we do very much appreciate it, we do not consider that unusual.
Our prices are very competitive, they are designed specifically to attract large buyers. We do not have a set price for mega quantities, but if there is any one or two items that you would like to buy in unusual quantities (like pallet quantities), let us know the quantity, and let us also know, your target price (or the price you are paying now).

Do you offer special prices for distributors or wagon jobbers? +

Take note that we specialize in selling to distributors, and wagon-jobbers, call us up (718-786-6000) and let us know, what your needs are, and if you are a large buyer, you probably won't regret that call.

Do you have credit terms? +

Sorry, with our present Business Model we have no room, or margin for credit terms....

Do you accept credit cards? +

Please note... We do not collect any payments online!
For Contiguous USA customers we accept:
Bank Checks, Money-orders, Wire-transfer
Company checks are accepted but your order will be held for 15 working days.
Credit Cards: Visa, MasterCard, American Express, Discover
International Orders:  BankWire  Only!

Do you ship COD? +

NO! we do not ship COD

How long will it take you to ship my order? +

Most orders are shipped within 24 hours after payment.

How can I determine the freight charge for my order? +

How can I determine the freight-charge for my order?
At the moment we can only provide you with a pallet-freight-charge, if your business location is within our Pallet-Program areas.  If you can't   find a pallet rate for your state, then please call us for more information (718-786-6000).
We are constantly working to enhance, and increase the geographic scope of our Pallet-Program.
Unfortunately at the present, we are unable to provide you online  the estimated charges for your UPS orders.
That is why we do not collect payments on the web and we also do not consider your order as binding until we contact you with freight charges etc. And you tell us to ship it or cancel it. 

Can I arrange to pick up my order? +

You want to pick up your order? no problem!
Indicate in the message section of your order, when do you wish to pick up your order, and we will have it ready.
If you want to arrange for your own trucker to pick up your order, we have no objection, just give us your written instructions.

Do you back order items not shipped? +

We ship averagely 95%-100%  of  your order.
We do not Automatically backorder unshipped items, however, if you request it, we can call you up when a backordered item is back in stock.

Do you ship internationally? +

We do international shipping.
We can ship everything in our catalog except items that manufactures.
restricts us from exporting 
Please email us a list of your requirements or place your order on the web.

Do you have a catalog? How do I get on your mailing list? +

If you place an order, even small one you will be on the mailing list and get periodcally catalogs or flyers.
You can always download a catalog or a spreadsheet by clicking 'CATALOG' on the top menu.
If you prefer a catalog mailed to you, Just call us up [(718)-786-6000] and request it 
If you are a 'New-User' then make sure to register first!

Do you have an outside salesman? +

No we don't. 
By the way,  most salesmen who comes into your store and hangs around for an hour or so to take your order, make on the average 3%-5% commission. (If they denies it, don't believe them). It  is very easy for us to compete with outfits who employ salesmen, pay for freight or give you credit terms,  Most probably you are  paying through  the nose.....

What if something is missing from my shipment? +

All orders undergo a vigorous amount of checking ,double-checking and triple-checking, it is very rare that something is short.... 
But, we are only humans.....
We absolutely  do stand behind everything we ship, and if a shortage does take place or wrong merchandise was shipped,  we will take immediate steps to correct the situation.
When receiving your shipment you must write  clearly the number  of cases you received along with your signature, 
If this is a UPS shipment  indicate with your signature any damaged boxes, or refuse them.  If you suspect that a case (that was shipped UPS)  has been opened and resealed also refuse it.
In case of a shortage a damage, or wrong items, please do not throw away the cartons or anything  else, until your claim is processed, this will help speed things up.

What happens if get damaged merchandise? +

See the answer for previous question

What are the expiration dates on your merchandise? +

All the merchandise we ship is fresh, anyway we stand behind everything we ship.

How long have you been in business? +

We have been in business since 1969. this website is around sinse 1995

I don't know you! Why should I trust you? +

I never heard of you, how can I trust you?
That's a very good question! 
This is one of hardest questions that I ever had to answer, yet I have to deal with this question quite often, that is every time we have a new customer,  who  never heard of Price King.. 
There is really no fool-proof way to answer this question, I guess the only thing I can do here, is pound on my chest and say, I am this and I am that, so let me start with a few facts:
  We have been in business since 1969 We have customers in every state of the union, We have been doing business on the national and international scenes  for a long time,  ( I'll bet you never heard  anything negative about us).
We own and operate a large Warehouse  with total yearly sales of Many millions dollars. We have (approximately) 7000 customers nationwide
When it comes to trust, everyone is different, some people are more suspicious then others (I guess it is a matter of personal experience)  and nothing can change that..
If you never heard of us and you are worried about trusting us, why not try us out?  place a small order with us, and see how it goes.  If everything goes ok and you are satisfied  then place a larger order.

Do you make deliveries with your own trucks? +
Yes we do, within 40 miles radius from New York City
See below: Minimum-Order, County and Weekdays
  Monday Tuesday Wednesday Thursday Friday
Manhattan   $1500   $1500 $1500
Brooklyn $1500   $1500    
Queens   $1500   $1500  
Long Island   $2000   $2000  
New Jersey $1500   $1500    
For example: Our minimum delivery to Manhattan is $1500, and we go there on Tuesday, Thursday and Friday.
I don't have a business! Would you sell me? +

Absolutely not!  You must be in business to buy from us, in fact we reserve the right to ask any New-User for a proof that he does have an active business entity , the proof may consist of sales-tax bills,  tax-id-number,  or some other documents as we see fit.  

Do you have a minimum order? +

As of 6/1/2022 our Minimum order is $500.00! Orders below that amount may not be shipped! (Minimum for first time order is $300.00) .

How do I pay you? +

Company-check, Money-order, Wire-Transfer or credit-card
We accept US dollars only.
paying by company-check may delay your order

Can I also offer you merchandise? +

Please do!  If you have anything to offer us, send us an Email,
with details or images.
Please direct your Email to Shai....

If you have any other questions please call us!